We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Job Type: Full-time...

• We are looking for a fit and attentive security guard to ensure that our property is protected. The security guard is responsible for recording the names of visitors, patrolling the property and apprehending any trespassers.To be successful as a security guard you must be alert and professional. A good security guard is aware of all visitors to the property and ensures that no inappropriate actions take place. Security Guard Responsibilities:
  • Ensure that guests sign in upon arrival and exit.
  • Make guests aware of rules that must be adhered to.
  • Remove trespassers or unwanted individuals from the property.
  • Contact the relevant authorities if a crime is committed or an accident occurs.
  • Report to supervisors on a regular basis.
  • Record any suspicious activities to the supervisor.
  Security Guard Requirements:
  • A high school qualification or equivalent.
  • A qualification in security training.
  • Basic first aid skills would be advantageous.
  • Physical strength and fitness.
  • Prior experience as a Security Guard would be advantageous.
  • Attention to detail.
  Job Type: Full-time Salary: AED1,800.00 - AED2,250.00 per month

...

Hilton Stockholm Slussen is looking for a creative Marketing coordinator with great communication skills who wants to be part of an international organization. Hilton is a global leading hotel company with over 6000 hotels in more than 100 countries. Hilton Stockholm Slussen is located with a view over the old town. In addition to the 289 guest rooms and large meeting & event facilities, we operate bar and restaurants To be successful in this role you want to be close to the business and enjoy a variety of marketing and communications responsibilities. You thrive on collaboration with other departments to ensure a success. You see yourself as an outgoing person with great communication skills. You enjoy and are comfortable working with different social media platforms as well as other online channels. Together with the Commercial Director you will ensure our communication and marketing is current and in line with Hilton guidelines. To thrive with us we see that you enjoy and want to:

• Create marketing initiatives to attract customers on a local and international level
• Ensure the hotels online presence on social media is current
• Manage content on the hotel’s websites and social media together with the commercial team and the F&B outlet manager.
• Manage Hilton Stockholm Slussen’s online profile on third party booking and event sites, and Hilton Honors.
• Be responsible for responding to guest comments and enquiries on our different online platforms including our internal guest survey
• Support different events held by the hotel

Qualifications – What Are We Looking For Preferably 1 year work experience within a marketing department or similar. You might be new to marketing and looking to develop further. It would be beneficial if you have a degree in marketing, communications or similar.

• You enjoy and have a good ability to be creative
• Very good knowledge of Swedish and English, both speech and writing.
• Good ability to structure, prioritize and follow up.

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. We are a purpose led company with a strong focus on sustainability. Our amazing Team Members are at the heart of it all! Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet your professional needs. We are committed to creating a diverse environment where every team member can thrive and be their authentic self. As a Hilton team member you will enjoy access to GO Hilton, team member travel program with discounted rates at hotels all over our beautiful world. Other team member benefits offered at Hilton and Hilton Stockholm Slussen includes:

• Hilton University courses including development programs such as Harvard for your development.
• Access to ComPsych Employee Assistance Program with free local counselling for mental wellness, family and other personal problem as well as support with financial advice
• Local health insurance
• Local pension benefits
• Free access to the local gym
• Parental Pay

For any questions about the job, please do not hesitate to reach out to Thomas Spruijt, Commercial Director on email: Thomas.spruijt@hilton.com Work Locations Hilton Stockholm Slussen Hotel Schedule Full-time Brand Hilton Hotels & Resorts Shift Day Job Job Level Team Member Job Sales and Marketing...

A Housekeeping Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.What will I be doing?As a Housekeeping Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Office Coordinator will also be required to receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage the Housekeeping office
• Receive all incoming calls and respond accordingly
• Allocate room and task lists to team members
• Ensure keys are issued in line with security procedures
• Log and store all lost property after each shift; send lost property to guests in line with procedures
• Manage guest requests and enquiries immediately
• Ensure all relevant guest information is communicated to Housekeepers
• Carry out administrative and IT duties
• Organise and control extra duties and special tasks
• Report all necessary maintenance daily and log all jobs
• Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly
• Ensure that communication has been clear and consistent to all shifts
• Control staff dry cleaning and guest laundry in and out of the department
• Update system regularly to give maximum room return to the hotel/s active inventory
• Handle emergencies if and when they occur in the department
• Ensure all team members adhere to Health and Safety Regulations
• Carry out any other reasonable task set by the Hotel's Management

What are we looking for?A Housekeeping Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• IT proficient
• Excellent organisational and planning skills
• Accountable and resilient
• Good communication and telephone skills
• Ability to work under pressure
• Ability to work alone and in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hotel housekeeping experience

What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsCaribe Hilton HotelScheduleFull-timeBrandHilton Hotels & ResortsJobHousekeeping and Laundry...

A Receiving Clerk will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards.What will I be doing?As Receiving Clerk, you will accept and control all incoming deliveries, maintaining an optimal goods inventory, correct storage and issue of goods. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Acceptance and close control of all incoming goods in respect of volume and quantity
• Enter all internal goods movements into the computer system daily
• Carry out monthly inventories with Controlling; ensure orderliness and cleanliness in her/his area of responsibility
• Responsible for acceptance and rough checks on all items entering the hotel by volume and quality
• Issue immediate complaints
• Ensure that all articles reach their place of destination immediately
• Ensure orderly acceptance and passing on of events material and its return from the ramp
• Loan and empties return from the warehouse carried out independently
• Ensure tidiness and cleanliness in her/his area of responsibility

What are we looking for?A Receiving Clerk serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or as part of a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous receiving experience with stock control responsibility
• Relevant degree, in Accounting or related business discipline, from an academic institution

What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsHilton Riyadh OlayaScheduleFull-timeBrandHilton Hotels & ResortsJobSupply Management, Procurement, Purchasing, and Receiving...

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? A Receptionist Contributes To The First Impressions Of Our Guests And, Therefore, Must Perform The Following Tasks To The Highest Standards As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

What are we looking for? Skills To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members.

• Previous experience in a customer-focused industry
• Completed high school certificate or equivalent
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in cash handling

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Work Locations DoubleTree by Hilton Ras Al Khaimah Schedule Full-time Brand Doubletree by Hilton Shift Day Job Job Level Team Member Job Guest Services, Operations, and Front Office...