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Housekeeping Office Coordinator

1 month ago
Manager
Full Time
9 Year
Immediate Hiring
A Housekeeping Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.What will I be doing?As a Housekeeping Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Office Coordinator will also be required to receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Manage the Housekeeping office
  • Receive all incoming calls and respond accordingly
  • Allocate room and task lists to team members
  • Ensure keys are issued in line with security procedures
  • Log and store all lost property after each shift; send lost property to guests in line with procedures
  • Manage guest requests and enquiries immediately
  • Ensure all relevant guest information is communicated to Housekeepers
  • Carry out administrative and IT duties
  • Organise and control extra duties and special tasks
  • Report all necessary maintenance daily and log all jobs
  • Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly
  • Ensure that communication has been clear and consistent to all shifts
  • Control staff dry cleaning and guest laundry in and out of the department
  • Update system regularly to give maximum room return to the hotel/s active inventory
  • Handle emergencies if and when they occur in the department
  • Ensure all team members adhere to Health and Safety Regulations
  • Carry out any other reasonable task set by the Hotel's Management
What are we looking for?A Housekeeping Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • IT proficient
  • Excellent organisational and planning skills
  • Accountable and resilient
  • Good communication and telephone skills
  • Ability to work under pressure
  • Ability to work alone and in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous hotel housekeeping experience
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsCaribe Hilton HotelScheduleFull-timeBrandHilton Hotels & ResortsJobHousekeeping and Laundry
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Application deadline closed.

Front Desk Officer

MARRIOTT HOSPITALITY SERVICES L.L.C. Dubai

1 day ago
Executive
Full Time
4 Year
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Job Type: Full-time
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Application deadline closed.

Security Guard

Dubai

1 day ago
Executive
Full Time
3 Year
Immediate Hiring
AED.10000 - AED.20000 / month
  • We are looking for a fit and attentive security guard to ensure that our property is protected. The security guard is responsible for recording the names of visitors, patrolling the property and apprehending any trespassers.To be successful as a security guard you must be alert and professional. A good security guard is aware of all visitors to the property and ensures that no inappropriate actions take place. Security Guard Responsibilities:
    • Ensure that guests sign in upon arrival and exit.
    • Make guests aware of rules that must be adhered to.
    • Remove trespassers or unwanted individuals from the property.
    • Contact the relevant authorities if a crime is committed or an accident occurs.
    • Report to supervisors on a regular basis.
    • Record any suspicious activities to the supervisor.
    Security Guard Requirements:
    • A high school qualification or equivalent.
    • A qualification in security training.
    • Basic first aid skills would be advantageous.
    • Physical strength and fitness.
    • Prior experience as a Security Guard would be advantageous.
    • Attention to detail.
    Job Type: Full-time Salary: AED1,800.00 - AED2,250.00 per month
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Application ends: June 30, 2023
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Marketing Coordinator

1 day ago
Manager
Full Time
5 Year
Immediate Hiring
Hilton Stockholm Slussen is looking for a creative Marketing coordinator with great communication skills who wants to be part of an international organization. Hilton is a global leading hotel company with over 6000 hotels in more than 100 countries. Hilton Stockholm Slussen is located with a view over the old town. In addition to the 289 guest rooms and large meeting & event facilities, we operate bar and restaurants To be successful in this role you want to be close to the business and enjoy a variety of marketing and communications responsibilities. You thrive on collaboration with other departments to ensure a success. You see yourself as an outgoing person with great communication skills. You enjoy and are comfortable working with different social media platforms as well as other online channels. Together with the Commercial Director you will ensure our communication and marketing is current and in line with Hilton guidelines. To thrive with us we see that you enjoy and want to:
  • Create marketing initiatives to attract customers on a local and international level
  • Ensure the hotels online presence on social media is current
  • Manage content on the hotel’s websites and social media together with the commercial team and the F&B outlet manager.
  • Manage Hilton Stockholm Slussen’s online profile on third party booking and event sites, and Hilton Honors.
  • Be responsible for responding to guest comments and enquiries on our different online platforms including our internal guest survey
  • Support different events held by the hotel
Qualifications – What Are We Looking For Preferably 1 year work experience within a marketing department or similar. You might be new to marketing and looking to develop further. It would be beneficial if you have a degree in marketing, communications or similar.
  • You enjoy and have a good ability to be creative
  • Very good knowledge of Swedish and English, both speech and writing.
  • Good ability to structure, prioritize and follow up.
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. We are a purpose led company with a strong focus on sustainability. Our amazing Team Members are at the heart of it all! Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet your professional needs. We are committed to creating a diverse environment where every team member can thrive and be their authentic self. As a Hilton team member you will enjoy access to GO Hilton, team member travel program with discounted rates at hotels all over our beautiful world. Other team member benefits offered at Hilton and Hilton Stockholm Slussen includes:
  • Hilton University courses including development programs such as Harvard for your development.
  • Access to ComPsych Employee Assistance Program with free local counselling for mental wellness, family and other personal problem as well as support with financial advice
  • Local health insurance
  • Local pension benefits
  • Free access to the local gym
  • Parental Pay
For any questions about the job, please do not hesitate to reach out to Thomas Spruijt, Commercial Director on email: Thomas.spruijt@hilton.com Work Locations Hilton Stockholm Slussen Hotel Schedule Full-time Brand Hilton Hotels & Resorts Shift Day Job Job Level Team Member Job Sales and Marketing
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Application deadline closed.

Finance Executive - Accounts Receivable

1 day ago
Executive
Full Time
5 Year
Immediate Hiring
Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International's portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
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Application deadline closed.

Role in Front Office (Pre-Opening)

1 day ago
Executive
Full Time
1 Year
This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms & other facilities, by delighting them from Check in until Check out. WHAT YOU WILL NEED TO SUCCEED
  • Genuine service personality, with high EQ.
  • Minimum 1 year experience in Hospitality industry for junior roles.
  • Minimum 2 years’ experience in a Supervisory role in a 5 star hospitality industry or at least 5 years of experience working in Front Office including management level experience.
  • Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
  • Conduct all operational tasks in Front Office while living up to service standards and procedures.
  • Go the extra (s)mile where you can.
  • Prevent complaints and ensure adequate service recovery where needed.
  • Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart
  • Oversee and ensure all operational tasks in Front Office are conducted in line with the service standards and procedures.
  • Coaching and training on-the-job.
  • Providing constructive feedback (on- and off-the-job).
  • Analyzing operations and assigning resources accordingly.
  • Conducting huddles during shifts to ensure seamless communication.
  • Prevent complaints and ensure adequate service recovery where needed.
  • Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart
COMPETENCIES
  • Put Customer First
  • Drive for Results
  • Learning
  • Resilience
  • Adaptability
WHAT WE BELIEVE IN   At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate. Customer Focus Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences. Ownership Mindset No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete. Fast Paced Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. Talent and Tenacity Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity. Adaptability We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
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Application deadline closed.